By scheduling with us, you agree to our terms including but not limited to our Covid procedures.
Deposits are required to reserve.
We accept Venmo, debit or all major credit cards. NO REFUNDS are issued for any reason. Re-schedules and credit invoices may be offered. Refer to cancellation time frames below. Cancellation fees may apply.
Deposits are deducted from the total of your services. We accept cash, all major credit cards, Venmo onsite.
Quotes are required and are easy and quick. Live scan request forms can be uploaded directly to us for a quote by clicking here. (ATTACH live scan request form, DOES NOT NEED TO BE COMPLETED, we do not need personal info to provide you with pricing. Blank form is adequate.) Or simply email live scan request form to livescan@2gonotary.com. We are a specialty mobile company in that we travel to you & specialize in fingerprinting. Fees are associated with our services. Fee's consist of onsite $150.00 & setup fees $25.00, rolling fees $35.00, government fees may be applicable and do vary. Urgent/after hour appointments may have additional fees of $50.00. Standard hours of operation are Monday - Friday 9am-5pm. Bulk pricing for groups available for 25 or more applicant's at one location on the same date.
Rejected Fingerprints- In the unlikely event that the D.O.J or other government agencies reject fingerprints, we offer complimentary re-roll & priority scheduling. (On-site fees may apply.)
Request for live scan service form- Please direct all questions regarding completing your live scan application to your requesting agency prior to your appointment. In the event your applications reject for the purpose of but not limited to different variations of your name not matching or fitting, fees may apply to process and submit another application.
We require 48 hour cancellation for individuals, 7 day Cancellation for groups 2-4 and 14 day Cancellation for groups of 5 or more. Rescheduling or credit invoices may be offered. Failure to comply will result in Cancellation fees of $150.00 for individuals 2-4, $500 for groups 5 or more.
A new deposit will be required for an additional booking. Any on-site cancelations are automatically $250.00 (Canceling white the tech is in route or at the agreed upon location.)
Parking- We always attempt to located free parking when available. We take in to consideration the city laws, time limits and distance to walk as we carry our equipment to your appointment. Any parking fees will apply to your total and vary based on rates. Parking fees are a rare occurrence in most areas.
If you neglect to have any of the documents or identification required, we must refuse service and you will lose your deposit. This is considered a cancelation and $150.00 fee.
It is important you are ready at the time we arrive to the appointment. Waiting fees will apply if, but not limited to, you are not there, not available or not ready to get started when we arrive. No exceptions. $100.00 rate per hour prorated will be added to your total. We keep a tight schedule as it is our absolute priority that we make it to every appointment in a timely manor. We very likely have scheduled appointments after yours.
There are no refunds under any circumstances. Reschedules automatically forfeit the 48-hour cancellation notice. These will apply automatically.
A credit may be issued for a future use with no expiration in some circumstances. Third-party payments are accepted however applicants are responsible for all services rendered and/or cancellations and the point of service or appointment day by 6pm.
Notary appointment's - Fee's are associated with our services, including but not limited to traveling to your location/on-site fees starting at $175.00 for standard appointments and $275.00 or urgent/after hour fees Monday - Friday after 6pm-9pm and all days weekends. If we are not able to execute notary for any reason but not limited to not having proper identification, not having documents or signers capacity, on-site fees still apply.
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